Automated Review Requests for Local Businesses
ReviewCatalyst sends a review request text the moment after a job is done, while the customer's experience is still fresh. You add the customer once — we handle every follow-up after that.
Why timing is everything
Most local businesses know reviews matter, but the moment to ask never lines up with a busy day. By the time anyone remembers, the customer has moved on and the review never gets written.
Automated review requests fix the timing problem. The second a job is logged in your dashboard, the next request is queued — no calendar reminder, no end-of-week cleanup, no sticky note at the front desk.
The system runs the same way every day. Whether it's a Tuesday morning or the day before a holiday, the request still goes out. That consistency is what turns scattered five-star reviews into a steady review velocity.
How ReviewCatalyst does it
Add a customer in seconds
Three ways to add a customer: type the name and number into the dashboard, upload a CSV at the end of the day, or share your ReviewCatalyst opt-in link. The opt-in page is the easiest way to stay compliant — the customer enters their own details and ticks a consent box, so permission is captured before any message goes out. For manual entry and CSV uploads, SMS consent is collected on your end. Either way, the customer is in the queue the moment you add them.
Send at the right moment, not the wrong one
Asking for a review the second a customer walks out gets ignored — they're still distracted. ReviewCatalyst waits the window you set, then sends the SMS while the experience is still fresh.
Runs on autopilot, every day, every customer
Once configured, the system asks every customer the same way without anyone on your team remembering. No broken streaks, no fairness questions, no manual follow-up.
Who it's for
Built for service businesses where the work happens in person.
- Dentists
- HVAC
- Auto Shops
- Contractors
- Restaurants
- Nail Techs
- Chiropractors
- Med Spas
Simple, transparent pricing. No contracts. 14-day free trial.
See plans →Stop chasing reviews. Let the request go out on its own.
Set it up once. Add customers as you finish jobs. Watch reviews build week after week without anyone on your team remembering to ask.
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